Yourimbah offers a Student Advocacy service which assists students on a range of academic, administrative and welfare related issues. Student Advocacy is a FREE service to all students studying on the Central Coast (Ourimbah) Campus. This free service is provided professionally, independently and confidentially.
What is Student Advocacy?
Student Advocacy is the process of helping a student or a group of students who require support to address an academic, administration or welfare related issue. Student Advocacy operates independently to the University which means that Yourimbah Advocates can assist students without bias or influence from the University. The service is also confidential, professional and free. Yourimbah Advocacy is here for you, the student.
Who are the Yourimbah Advocates?
Yourimbah has Advocates who will listen to your issue and provide unbiased, timely and considered advice on the best way to resolve issues. The Yourimbah Advocates have many years of experience working for students at Universities. Yourimbah Advocates are independent to the University – which means they are the ideal service to help you to resolve your issue.
How can the Advocacy Service help me?
Yourimbah Advocates can:
- Listen to your issue and explain what your options are
- Inform you of your rights and responsibilities
- Explain and help you understand policies and procedures
- Encourage you to act in your own interests or where appropriate, act on your behalf, in pursuit of your interests
- Assist you to present your case in writing and/or verbally – for example:
- Complaints Resolution Procedure
- Appeal letter
- Formal grievance letter
- Response to allegation of academic misconduct letter.
- Upon request, help you discuss and resolve issues with your lecturer/faculty administration about your course
- Help you understand the processes for complaints and grievances
- Support you through the process of lodging a complaint of harassment or discrimination.
- Attend hearings and meetings with you
- Provide you with information on other services available to you and refer you to outside bodies where appropriate.
The Yourimbah Student Advocacy will:
- Act in good faith
- Attempt to reach informal outcomes before proceeding to formal processes through discussion with Dean of Students
- Maintain your confidentiality and information privacy, in accordance with privacy and health records legislation
What to bring when meeting with a Yourimbah Advocate?
- Bring your student ID card
- Consider what outcome you are seeking
- Bring a completed Yourimbah Advocacy Form
- Bring any/all correspondence and information (e.g. emails & letters) relating to your issue
- Make an appointment as soon as you realise there is a problem – for example University of Newcastle (UoN) has very strict timelines for resolving issues. Once this time has passed it is very difficult for a Yourimbah Advocate to assist you
- Appointments are free, confidential and take place in a comfortable, private office space
- There may be one or more follow up appointments with your Yourimbah Advocate
Common Student Advocacy Issues
- Special Consideration
- Academic Misconduct (including plagiarism)
- Review of assessment mark
- Problems with higher degrees research supervisor or research timeline
- Problem with on-campus residential arrangements.
To arrange an appointment or to discuss an issue with an Advocate, please contact us:
P: 02 4348 4260
When attending an Advocacy Appointment, please fill out a Yourimbah Advocacy Form.
Student Advocacy quick links: